AIRLINES: Know Your Rights: Airline Refunds and Delay Compensation Course

Lesson 1:

   Airline Obligations & Passenger Rights

1. Key Travel Laws and Regulations
   
2. DOT-Department of Transportation Rules on Refunds
   
3. Helpful Links
   
4. Understanding EU 261 Compensation
   
5. International Equivalents
   
6. Refunds vs. Non-Refundable Situations
   
7. Flight Irregulations and Your Rights
   
8. Domestic vs. International Flight

Lesson 2:

   Refunds vs. Vouchers – What You’re Entitled To

1. When Are You Entitled to a Full Refund?
   
2. Understanding Vouchers
   
3. Negotiation Tips
   
4. DOT Refund Guidance Explained
   
5. Airline Excuses - What Is Valid, What Is Not
   
6. Tips for Getting Refunds on Non-Refundable Tickets

Lesson 3:

   Flight Delays – What to Expect and How to Respond

1. Delays vs. Cancellations - What's the Threshold
   
2. Meals, Accommodations, and Rebooking Obligations
   
3. Delay Compensation: EU vs. U.S.
   
4. How to Escalate When Staff Are Not Helping

Lesson 4:

   How to File for Compensation

1. Step-by-Step Process to File a Claim
   
2. Using Airline Websites and Third-Party Services
   
3. Tracking Timelines and Escalation
   
4. When to File with DOT, EU Authorities, or Small Claims Court

Lesson 5:

   Tools, Tips & Tech for Travelers

1. Best Apps for Tracking Delays & Alerts
   
2. Automating Compensation Claims
   
3. Keeping Accurate Digital Records
   
4. Using Credit Card Travel Insurance
   
5. When Travel Agents Can Assist

Lesson 6:

   Pro Tips from Travel Experts

1. Before You Fly - Read These Expert Tips
   
2. Advocating for Yourself - At the Airport
   
3. Communication Strategy - When and How to Reach Out
   
4. What Pros Always Do